FAQ

Yes, we ship nationwide across New Zealand. Shipping costs are calculated at checkout based on your location.

Yes, store pickup is available at selected Lotsa Goodies locations. You can choose the pickup option at checkout and we will notify you when your order is ready.

📍 NZ-stock items: 4–7 business days (urban), 5–10 business days (rural) 📦 Oversized items: 5–10 business days ✈️ Global range items: 10–15 business days (region and customs dependent)

If you change your mind, items may be exchanged in store within 7 days of purchase. Products must be unused and in their original condition.

Yes, we offer a wide range of gift boxes, gift bags, ribbons, tissue paper and other packaging supplies for all occasions.

If you have any questions, please contact us through our Contact page or email us at info@lotsagoodies.co.nz and our team will be happy to help.

If an item is temporarily out of stock, it may be restocked soon. Please check the product page for updates or contact us if you need further information.

Yes, bulk purchases may be available for selected products. Please contact us for more information about bulk orders.

Yes, Lotsa Goodies has several retail stores across Auckland. You can visit our stores to see our products in person or choose store pickup when placing an order online.